Stories
- How to Use a Conversational Tone in SaaS Help ArticlesA SaaS help article has a practical job: help someone complete a task, understand a limitation or recover from an error. That job becomes harder when the…
- SaaS Referral Messaging That Makes the Benefit Instantly ClearAustralians running B2B SaaS companies tend to be a pragmatic lot. They write the way they talk: blunt, friendly, and allergic to filler. So when a referral…
- How to write SaaS video script headlines that stop the scrollA SaaS video rarely gets the luxury of a gradual build. A buyer may meet it on a phone, with sound muted, while deciding whether the message concerns a problem…
- SaaS empty states that teach customers what to do nextAn empty state appears when a person opens a list, report or workspace with nothing to show. That person usually has a goal: find a record, confirm a…
- Why your SaaS case studies should address the customer as theyMost B2B SaaS marketers instinctively default to "you" when writing case studies. It feels conversational, warm, and direct. Yet the most persuasive case…
- Write LinkedIn Ads for the Person Behind the SaaS PurchaseA company does not read your LinkedIn ad. A person does. That person may be a revenue operations manager trying to fix broken handoffs, a security lead…
- How to Structure SaaS Landing Pages for SkimmersMost visitors to a SaaS landing page will not read it from top to bottom. They arrive with a question, scan for an answer, and decide whether to continue. A…
- The power of specificity in SaaS testimonial headlinesSaaS buyers are sceptical by default. After years of polished landing copy, they've learned to skim past generic praise and look for something that actually…
- Crafting SaaS Error Messages That Guide Users, Not Frustrate ThemIn B2B software, an error message is rarely just a notification. It is a small moment of truth where the product either earns trust or quietly loses it. When a…
- Crafting Trial Reminder Messaging That Drives Action Without PressureEvery free trial conversion hangs on a handful of touchpoints, and the reminder cadence is often the most uncomfortable one to design. A reminder lands too…